Our casino reviews are a valuable asset
With regard to online casinos, not all the comparative guides out there are impartial. Far from it. This is because some rating methods that are used leave much to be desired. But fortunately, at Catzino, we have an experienced team that is always at your side and whose only objective is your complete satisfaction as a player. This is why we will only highlight licensed casinos worth mentioning, i.e. those that offer fair, responsible, and secure play.
Consequently, the online casinos that have earned the distinction of being in our ranking need to meet the following selection criteria:
1. A licence, which must issued by the UK Gambling Commission
It is a sine qua non criterion! It is a quality guarantee that allows you to play without any fear, since you know from the outset that a casino regulated by the UK Gambling Commission must meet endless obligations (fair play, funds guarantee, protection of the player and their private data, responsibility on the part of the operators...) if they want to keep their licence for many more years. Therefore, to spare you any frustrations, such as unacceptable payment times or even unjust prize cancellations, and to give you the best possible gaming experience, Catzino exclusively favours duly authorised casinos.
2. A game catalogue with plenty of choice
It is, without a shadow of a doubt, one of the main requirements, because if the offerings are scarce, the entertainment leaves a bad taste in your mouth.Slot machines, roulette, video poker, blackjack, baccarat, bingo, scratch-offs, sports betting... an online casino must present a vast and eclectic catalogue if they want to attract and satisfy players, which is why it must establish partnerships with the best publishers on the market, such as NetEnt, Microgaming, Play’n Go, Big Time Gaming for slots, or Evolution Gaming for the live casino. Our ranking takes this factor into consideration and brings you the greatest casinos, not just in quantity but also in quality.
3. Yes, bonuses and promotions, as long as they are not poison pills
Whether they are free, reloads, cashback, welcome, or in the form of free spins, one thing is certain: bonuses allow us to play for far more time without having to spend more money, hence its enormous success within the community. However, it turns out that these promotional offers are not always what they seem, and it is for this reason that the Catzino team thoroughly scrutinises the casinos' rules and, more precisely, the aforementioned restrictive clauses that end up dampening any player's spirits. Therefore, each of our evaluations includes a chapter about the terms and conditions of the bonuses so that nobody is caught off-guard.
4. When it comes to payment methods, the key word is variety
Since deposits and withdrawals are generally performed on a regular basis in a player's day-to-day life, it is essential to have various payment methods that are 100% reliable and convenient. In addition to debit cards (Visa, Mastercard...), a self-respecting online casino must have other alternative methods, such as electronic wallets (Neteller, Skrill), prepaid cards (Cashlib, Paysafecard) as well as the internet's most popular payment service: PayPal. In other words, they must have solutions that ensure fast, discreet, and secure transactions.
5. Prompt payments are what people want
We all know that winning is not always that easy – if that were the case, nobody would have to work, right? – just like it's not that easy to manage your adrenaline levels and not risk everything. Remember that something is better than nothing and, to that end, there is the "withdrawal" option. The problem is that not all casinos are sufficiently responsive (some even seem to purposefully delay payments ad aeternum, knowing that most players will end up losing their patience and cancelling their requests). To prevent this from happening, play at casinos with fast payouts to approved by Catzino.
6. The loyalty program (or VIP program), a distinction that is more than deserved
Broadly speaking, and just as the name implies, it aims to reward the player for their loyalty by offering you multiple benefits according to their activity. From extra bonuses (subject to wagering requirement or not), free spins, cashback, exclusive slot tournaments, roulette, blackjack..., birthday presents, invitations to sporting events and/or concerts, trips (generally for 2 people)... but also a personal account manager who is at your service (virtually) 24/7. At Catzino, you can discover which establishments will make you feel like a Very Important Person from the very first moment.
7. First-class customer service
Attempting to contact an agent who ignores you or receiving vague and unsatisfactory answers: is there anybody who hasn't dealt with this type of customer service? Now, as a player, it is legitimate to have doubts at any time that are related, e.g. to the following: your account, conditions about a particular bonus, an interrupted game session, a blocked deposit, etc., etc... which is why it is extremely important to have a service that is available 24/7 and that will provide you with an immediate solution, if possible. These are qualities that Catzino deems indispensable for a casino to be in our ranking.
8. A design and interface that pleases the eye and more
For anyone who spends hours playing in front of a screen, it is normal to give special importance to the design, which must be visually attractive (in fact, it is the casino's first "business card") as well as the navigation, which needs to be intuitive. Otherwise, the game sessions end up being miserable. As such, Catzino makes it a point to indicate platforms that exhibit a thoughtful design and a simplified interface, bearing in mind that this is the only way that the player can easily and quickly explore all the existing sections. These advantages allow you to enjoy your free time so you can dedicate it solely to what you are interested in: playing and having fun.