When it entered the Scandinavian market in 2012 with a super fun and youthful image (a style very akin to Candy Crush) in contrast to the typical design of premium online casinos full of polish and neon lights (reminiscent of Las Vegas casinos), Casumo was a true breath of fresh air for Nordic players, mainly the youngest ones, who are Casumo's target audience.
It features an innovative and targeted marketing campaign that has won it various international prizes: Innovation in Casino (2014 and 2015), Marketing Campaign (2016) in addition to other awards in the following categories: Mobile Operator (2017 and 2018), Online Casino Operator (2019), Casumo became a global case study, with numerous brands attempting to imitate and follow the same model, but they are still light years away from matching Casumo, a master in the art of gamification.
With a current presence in numerous countries (namely in the United Kingdom since 2016, hooray!), Casumo changed our relationship with casino games and sports betting, just like it is bound to change yours as well. Moreover, it will be hard to log out from the moment you sign up.
Casumo is the first online casino where adventure and fun go hand in hand. And to begin this exhilarating trip in the best way possible, there is an irresistible welcome package waiting for you, consisting of the following:
Once you begin to wager in Casumo (regardless of the game), you will automagically receive points. Once you finish signing up, a sumo wrestler with a belt that represents your level will be associated to your account. For beginners, it is made of rope, and as you gain experience and reach different levels, you will graduate to other belts: white, yellow, red, blue, purple, until you reach the longed-for black belt. Whenever you unlock a level, you will have access to other “planets” and, of course, increasingly amazing prizes: free spins, wager-free spins, bonus money or cash, along with other breath-taking surprises. And don't be shocked if you are surprised with an extra free spin in the middle of any slot game. At Casumo, anything can happen when you least expect it. And to make your experience even more fun and challenging, you can follow your progress via the progress bar that depicts your position in real time as well as the points that you need to collect to reach the next stage.
But that's not all, since Casumo still offers various promotions very often (deposit bonus, free spins, etc...) that will allow you to prolong your sessions without spending more to do so. And to spice things up even more, Casumo invites you to participate in the popular Reel Races, a non-stop race where players can compete. Basically, for every winning spin on selected games, you are awarded a certain number of points that vary according to the winning amount: For instance, 2 points for a simple prize, 20 points for a Big Win, 100 points in case of a Mega Win... At the end of the tournament, if your name is included in the leaderboard, you will naturally be duly compensated. Oh! And you can participate in whatever tournaments you want throughout the day, since there are no restrictions whatsoever!
As expected, Casumo offers us a luxury catalogue created by the biggest names in the industry, namely: Evolution Gaming, NetEnt, Play n’ Go, Yggdrasil, NoLimit City, Thunderkick, Red Tiger Gaming, Blueprint, Push Gaming and many more…
Whatever your preference, (slots, Live Casino...), you will definitely find the game(s) that you are searching for among the more than 2,000 titles that make up this online establishment's playroom. And if you love to stay on top of the latest novelties, simply go to the “New Games” section, where every week you can learn about the most recent debuts by Casumo's numerous partner suppliers.
Needless to say, all games are available in a mobile version, or it wouldn't be a casino aimed at the youngest population, the aforementioned millennial generation.
The following methods are at your disposal so you can make your deposits conveniently and with the utmost security: Visa, Mastercard, Skrill, Neteller, Paysafecard, MuchBetter, and Mobile Billing. For now, electronic wallet PayPal has not yet been added to the list, but we hope that it will soon.
Likewise, you can opt for one of the aforementioned methods whenever you make a withdrawal. However, please remember that you will have to select the same method that you used when you made your last deposit.
The minimum withdrawal amount is €1, and for amounts less than £10, Casumo will have to charge a £3 fee.
Generally, requests are approved in less than 24 hrs. by the financial team, provided that your player account has been previously verified. If you have opted for the Skrill, Neteller or Much Better wallets, the receipt time is instant.
Casumo has excellent customer service (we were able to confirm it on various occasions and they never disappointed us), which operates 24/7 every day (including Sundays and holidays). You can contact the team via Live Chat, which, in my view, is always the best option, particularly for urgent cases. You can also e-mail them at the following address: email@example.com
For general questions, you also have a FAQ section at your disposal, which clearly and concisely covers most questions that novice players have.
Casumo has shown itself to be particularly active on social media (Facebook, Twitter) by generally using these tools to spread news of interest to players, such as new game launches, special events, etc...