Founded in 2005 by the company ASG Technologies Ltd. and operated through one of the world's largest and most renowned platforms (Aspire Global Group), Karamba has always been one of the most admired and respected names, thereby deserving an honourable place on our rating chart.
And if you think that its image is inevitably outdated since it belongs to the old guard of online casinos, think again! It is primarily because over time, Karamba has undergone various makeovers that were wisely coupled with the introduction of new features that sought to make the website increasingly more attractive and perfectly tailored to modern times, so much so that Karamba has gained an unmatched legion of fans all over the world; in fact, both its agents and its famous mascot, its fun and talkative blue parrot (ready to become your most faithful friend), are fluent in 6 languages and assist their players throughout their entire journey. They are so helpful that in 2019, this establishment was awarded the EGR Award for the category of Best Customer Relationship Management Campaign.
Karamba is famous in the industry for being extremely generous to its players; in fact, a surprise called the Daily Karamba awaits its most assiduous players. Not to mention the various benefits that the Loyalty Program provides. From cashback, free spins, bonus specials as well as other benefits that players enjoy according to the VIP level they reach. There are a total of 7 levels: New Member (which is automatically reached once you make your first deposit), Bronze, Silver, Gold, Platinum, Premium and Prestige. Basically, for every £40 that you wager with real money, you are awarded 1 point, knowing, for instance, that you only need to collect 10 points to reach the Bronze level.
But let us start from the beginning, or to be more precise, with the friendly welcome package that Karamba reserves for new players, applicable to the first 3 deposits as follows:
Free spins are credited to the funny Fruity Friends slot machine and must be played within 1 day, starting from the date on which they were awarded.
Besides a vast and eclectic collection of slots and video slots from providers who need no introduction – such as NetEnt, Play’n Go, NextGen Gaming, Microgaming, Big Time Gaming, Quickspin, ELK Studios, Aristocrat, Thunderkick, etc…– table games (roulette, blackjack) and their countless variants are very well represented. They go together with a section specifically dedicated to Live Casino aficionados, created by the giant Evolution Gaming and featuring over a hundred fun games, among them blackjack, roulette, poker, baccarat, sic bo, not to mention the popular game shows, which include, for instance: Dream Catcher, Mega Ball, Deal or No Deal…
For any questions you may have about a particular game, Karamba has a detailed technical file with the respective instructions, and all you need to do is click on the (?) button that you see on the upper-right corner. Moreover each of the games in the catalogue has a demo version for those who enjoy testing various strategies before beginning to play with money.
In a way that makes their players’ lives easier, Karamba provides many different deposit methods such as: Visa, Mastercard, Skrill, Neteller, PayPal, Paysafecard, AstroPay, with £10 being the minimum amount permitted per transaction.
When it comes to withdrawals (they cannot be less than £10 either), please bear in mind that, for security reasons, they must be made using the same method used for the deposit. It should be noted, however, that Paysafecard does not allow this type of transaction, which is why the alternative you must consider in this particular case is the “bank transfer” option.
Payments are generally made by the finance department within 24 hrs. at most, assuming that your account has been previously verified and that your game session does not present any irregularities.
They are available every day, including holidays, from 8:00 a.m. to 12:00 a.m. CET. The Karamba team does its best to reply to any of its players’ enquiries on time. And you would not expect anything else, knowing that this online casino distinctly lives by the following motto: “C.A.R.E” - Customers Are Really Everything”. Therefore, do not hesitate to ask any questions that you may have via live chat or by e-mail (sent directly from the website) and see firsthand the professionalism and kindness of the agents who run this service.
It should be noted, however, that you also have an extensive FAQ section at your disposal, which compiles the most basic questions and more.